Privacy Policy
Last Updated On: 03/02/2024
General:
a. The Society for Understanding God Within and Around You (also known as “We/Our/Us/SUGWAY”) is the organization that runs the Website with the URL www.sugway.org (also known as the “Website/Site”) and other services provided by the Society (collectively, the “Services”). Your privacy is something that we take very seriously. In compliance with the IT Act, 2000 (21 of 2000) and other federal, state, and local legislation pertaining to the processing of personal data, we do gather and use your personal information. To learn about our policies and procedures pertaining to your personal data, please carefully read the following.
This policy lays out the framework for how we will process any personal information that you give us or that we collect from you when you use any of the programs, services, goods, apps, or software available on our website, mobile apps, or other digital media, as well as offline when you visit our events, give donations, volunteer, or engage with us in other ways. You guarantee to us that you are at least 13 years old and that you have permission for us to use your data as described below by using our services and giving it to us.
b. In order to deliver and continuously enhance our goods and services, we need your personal information.
c. We reserve the right to make changes to our privacy statement at any time. Please periodically review this policy to ensure that you are informed of any changes.
d. This policy shall be read and complied with by all partner companies and any other third parties that work with or for Us and have access to personal information. Without first signing a confidentiality agreement, no third party will be allowed to access or handle sensitive personal data that We have.
Consent:
You hereby consent to our Privacy Policy and accept its terms by using our website, as well as any programs, services, products, applications, software that are made available via our website, mobile apps, and/or other digital media; attending our events, donating money, volunteering, or interacting with us in any other way; and/or providing any data or information, whether online or offline.
Information we collect:
At the time we ask for your personal information, we will make clear the personal information we are requesting from you as well as the reasons behind it. We might get more information about you if you get in touch with us directly, like your name, phone number, email address, postal address, message content, and any attachments you send us, in addition to whatever else you choose to share.
In general, SUGWAY collects and uses information about you.
a) User Supplied Data
1. Registration Data (Volunteer registration, form submission, donations etc.)
2. Subscription or Paid Service Data
3. Information about other Individuals (Support, blog)
b) Information automatically tracked while navigation
1. Use of Cookies and Other Identifiers
a. We make use of cookies to enhance our online presence. These are little text files kept in the main memory of your computer. When you shut the browser, these cookies are removed. Long-term cookies are those that stay on your computer and enable it to recognize you when you return. This enables us to enhance your online experience. This aids in our understanding of your preferences and helps us deliver necessary features and services to you in addition to serving other goals, such as:
i). Keeping track of items stored in your shopping cart.
ii). Conducting research and diagnostics to improve the content, products, and services.
iii). Preventing fraudulent activity.
iv). Improving security.
b. You can utilize some of our key features thanks to our cookies. For example, you won’t be able to utilize any products or services that need you to sign in, add items to your shopping basket, or proceed to checkout if you block or otherwise reject our cookies.
c. Approved third parties also may set cookies when you interact with Our services.
d. Third parties include search engines, providers of measurement and analytics services, payment gateways, social media networks, and advertising companies.
To gather Usage Data and examine how users interact with the Site and Services, we employ Google Analytics. Since the data these cookies gather is pooled, it is anonymous. We do not link the cookie data we submit to Google Analytics to personally identifiable information, nor do we utilize it to follow users around websites that are not within SUGWAY’s ownership. Additionally, we only provide Google with anonymized IP address data. To learn more about how to prevent Google Analytics from using your data, go to https://tools.google.com/dlpage/gaoptout/.
e. Third parties use cookies in the process of delivering content, and to perform services on behalf of Us.
f. You can prevent the storage of cookies by choosing a “disable cookies” option in your browser settings. But this can limit the functionality of our services.
g. Through cookies, web beacons, and other technologies, we may also automatically gather data about your device and how you use our sites and apps. This data may include your operating system and browser type, the websites you visit, the links you click, your IP address, MAC address, Unique Device Identifiers (UID), and other persistent identifiers; the duration of your visit to our sites and/or use of our services; and the referring URL, or the webpage that directed you to our sites. We utilize this data to track and enhance our services, make your experience better, and give you a more convenient, tailored experience and service level.
2. Clear GIFs
We may employ clear GIFs in addition to web beacons in HTML-based emails sent to our users in order to monitor which emails are opened by receivers. In addition to using this data to track traffic within the website and service, we also use it to educate advertisers about the geographic regions from which our users originate and to enhance the website’s operation and engagement.
3. Correspondence
If you communicate with SUGWAY by phone, email, mail, or any other medium, we may keep a copy of your correspondence and the information you voluntarily provide in it. We will use this information to address your questions, deliver the services you requested, and/or notify you of news or other SUGWAY-related information. Except as specified herein, email addresses and postal addresses are never sold, given, shared, or otherwise revealed to outside parties. You can let us know if you would prefer not to be contacted by sending a letter, giving us a call, or sending an email to the SUGWAY offices using the contact details listed below.
4. Log Files
SUGWAY uses log files as part of standard protocol. These files are a component of hosting services’ statistics and record visitors to websites. Internet protocol (IP) addresses, browser types, Internet Service Providers (ISPs), date and time stamps, referring/exit pages, and maybe click counts are among the data gathered by log files. The information is used to track user activity on the website, operate the site, analyze trends, and compile demographic data.
How we use your information
1. We use the information we collect primarily to provide, maintain, protect, and improve our current products and services.
2. We use the information collected through this website as described in this policy and we may use your information to:
I. Improve our services, Site and how we operate our products/services;
II. Understand and enhance your experience using our Site, products, and services;
III. Personalize our products or services and make recommendations;
IV. Provide and deliver products and services you request;
V. Process, manage, complete, and account for transactions;
VI. Provide customer support and respond to your requests, comments, and inquiries;
VII. Create and manage the online accounts you manage on our Website;
VIII. Send you related information, including confirmations, invoices, technical notices, updates, security alerts and support and administrative messages;
IX. Communicate with you about promotions, upcoming events and news about products and services;
X. We may process your personal information without your knowledge or consent where required by applicable law or regulation for the purposes of verification of identity or for prevention, detection, or investigation, including of cyber incidents, prosecution, and punishment of offences;
XI. Protect, investigate, and deter against fraudulent, unauthorized, or illegal activity.
The name and address of donors and other donation details from Foreign Nationals are required to be displayed in the public domain, as mandated by the Ministry of Home Affairs, Govt. of India. Please check the Foreign Contribution (Regulation) Rules, 2015, and FCRA Notice, 21 June 2017 for any further information in this regard.
Third-Party Privacy Policies:
SUGWAY Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers respective websites.
Data Transfer:
1. Information about our user is an important part of our services and we take due care to protect the same.
2. We may share your data to complete any transaction or provide any product or service you have requested or authorized. We also share data with:
i) Our employees, volunteers, representatives, trainers, affiliates and subsidiaries for the administration, management and organization of programs and provision of services.
ii) Service providers who provide IT and Cloud services. Web hosting services and related services.
iii) Professional advisers including lawyers, bankers, auditors, and insurers.
iv) Government bodies to whom we are mandated to report under the applicable laws or have a legal obligation to disclose.
v) Payment processing providers who provide secure payment processing services.
vi) We may employ other companies and individuals to perform functions on our behalf. The functions include but not limited to fulfilling orders for products or services, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, providing marketing assistance, providing search results and links (including paid listings and links), processing payments, transmitting content, product development, product management, managing the infrastructure, and providing customer service.
vii) These third-party service providers may have access to personal information needed to perform their functions.
viii) We release account and other personal information when we believe it is appropriate and necessary to comply with the applicable laws, enforce or apply Our conditions of use, and other agreements, protect the rights, property or safety of Us, Our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
ix) In certain circumstances, we may be legally required to share certain data held by us, which may include your personal information, for example, where we are involved in legal proceedings, where we are complying with the requirements of legislation, a court order, or a governmental authority. We do not require any consent from you in order to share your data in such circumstances and will comply as required by any legally binding request that is made of us.
Social Network Plugins:
This Website incorporates plugins and/or buttons for social networks, in order to allow easy sharing on your favorite social networks. These plugins are programmed so as not to set any cookies when assessing the page to safeguard the privacy of users. Cookies may be set if you make voluntary use of the plugin. The collection and use of information obtained by means of the plugin are governed by the respective privacy policies of the social networks.
Data Security:
We take due care to protect customer data. Technical measures are in place to prevent unauthorized or unlawful access to data and against accidental loss or destruction of, or damage to, data. The employees who are dealing with the data have been trained to protect the data from any illegal or unauthorized usage.
We work to protect the security of your information during transmission by using Secure Socket Layer (SSL) software, which encrypts information you input. SSL allows sensitive information such as credit card numbers, UIDs and login credentials to be transmitted securely.
We follow the Payment Card Industry Data Security Standard (PCI DSS) when handling branded credit cards from the major card schemes.
We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of personal customer information.
We take reasonable steps to help protect your personal information in an effort to prevent the loss, misuse, and unauthorized access, disclosure alteration and destruction. It is your responsibility to protect your user names and passwords to help prevent anyone from accessing or abusing your accounts and services. You should not use or reuse the same passwords you use with other accounts as your password for our services.
It is important for you to protect against unauthorized access to your password and your computers, devices, and applications. Be sure to sign off when you finish using a shared computer.
Information you provide to us is shared on our secure servers. We have implemented appropriate physical, technical, and organizational measures designed to secure your information against accidental loss and unauthorized access, use, alteration, or disclosure. In addition, we limit access to personal data to those employees, agents, contractors, and other third parties that have a legitimate business need for such access.
Information collected from you will be stored for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements under the applicable laws.
Links To Third Party Site/Apps:
Our Site may, from time to time, contain links to and from other websites of third parties. Please note that if you follow a link to any of these websites, such websites will apply different terms to the collection and privacy of your personal data and we do not accept any responsibility or liability for these policies. When you leave Our Site, we encourage you to read the privacy policy of every website you visit.
Sharing of Personal Information:
We do not share your personal data with third parties without your prior consent other than:
I. With third parties who work on our behalf provided such third parties adhere to the data protection principles set out in the IT Act, 2000 (21 of 2000) and other applicable legislation, or enter into a written agreement with Us requiring that the third party provide at least the same level of privacy protection as is required by such principles;
II. To comply with laws or to respond to lawful requests and legal process;
III. To protect the rights and property of Us, Our agents, customers, and others including to enforce our agreements, policies, and terms of use;
IV. In an emergency, including to protect the personal safety of any person;
By accessing our Sites or using our Apps you consent to make certain Personal Information available in public. For instance, any information posted to a public testimonial or a public discussion forum, or any photo, or other content posted in a public forum, will be accessible to other users and the general public.
CCPA Privacy Rights (Do Not Sell My Personal Information)
Under the CCPA, among other rights, California users have the right to:
Request that a business that collects a consumers personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
Request that a business delete any personal data about the consumer that a business has collected.
Request that a business that sells a consumers personal data, not sell the consumers personal data.
If you make a request, we have two months to respond to you. If you would like to exercise any of these rights, please contact us at contact@sugway.org or sugway.info@gmail.com.
Processing in various countries:
SUGWAY and its affiliates may be located in India and other countries of the world. Please be aware that when you provide your Personal Information, visit our Sites, use Our Apps, or communicate with Us, you may be transferring your Personal Information to other countries. Thus, your Personal Information and communications may be transferred to and maintained on servers or databases located outside your state, province, or country. The laws in those countries may not be as protective of your privacy as those in your location. By using the Site or Services, you are agreeing that the collection, use, transfer, and disclosure of your Personal Information and communications will be governed by the applicable laws in those countries.
Children’s Information:
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
sugway.org does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
Your Information Choices and Changes:
a. You can also make choices about the collection and processing of your data by Us. You can access your personal data and opt-out of certain services provided by Us. In some cases, your ability to control and access to your data will be subject to applicable laws.
b. You may opt-out of receiving promotional emails from Us by following the instructions in those emails. If you opt-out, we may still send you non-promotional emails, such as emails about our ongoing business relationship. You may also send requests about your preferences, changes, and deletions to your information including requests to opt-out of sharing your personal information with third parties by sending an email to the email address provided at the bottom of this document.
Changes to This Policy:
We may change this policy from time to time without notice. If we make any changes to this policy, we will change the “Last Updated” date above. You agree that your continued use of our services after such changes have been published to our services will constitute your acceptance of such a revised policy.
APPLICATION OF INDIAN LAWS:
This Privacy Policy is based on internationally accepted data privacy principles, however in the event of any conflict between the requirements and compliances of international legislations and Indian law, Indian law will prevail and we will work to find a practical solution, if possible, that meets the purpose of the Privacy Policy.
CONTACT DETAILS:
If you have any concern about privacy or grievances with us, please contact us with a thorough description and we will try to resolve the issue for you.
Society for Understanding God Within and Around You
ADDRESS: SUGWAY Ashram, Deogoan Road, Chandur Railway, Amravati Dist. Maharashtra – 444904, India.
Contact: +91-9869265063
Email: contact@sugway.org or sugway.info@gmail.com
END OF POLICY